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  • Cold Weather Payment

    A Cold Weather Payment is money to help with fuel costs during periods of very cold weather. The period of cold weather must cover seven consecutive days, between 1 November and 31 March, when the average temperature must be zero degrees Celsius or below.

  • Complaints about your benefits claim

    You have the right to expect a reasonable standard of service from the people dealing with your benefit claim. Service includes things such as meeting target times for dealing with claims and providing interpretation facilities. This guide explains when a complaint can be ...

  • Council Tax Support

    Localised Council Tax Support schemes provide help for people on low incomes with their Council Tax bill. The schemes apply differently in different parts of Great Britain.

  • Disability Living Allowance (DLA) - children

    Disability Living Allowance is money for children who have care needs or mobility needs (difficulty getting around). Age rules: Your child must be under the age of 16. For the low rate mobility component they must be aged over five, and for the high rate mobility component ...

  • Disabled Facilities Grants

    If you live in England, Wales or Northern Ireland and you have disabilities, you may be able to get a Disabled Facilities Grant from your local authority for work to your home so you can live an independent life.

  • Discretionary Assistance Fund

    The Discretionary Assistance Fund (DAF) provides urgent grants to people in Wales as a last resort, and can include awards for certain electrical white goods, such as fridges and cookers, in addition to household items such as beds, bedding, curtains and kitchen items. Grants ...

  • Discretionary Housing Payment

    Discretionary Housing Payment is a payment you may receive at the discretion of your local authority which can help towards housing costs. You can only get it if you are entitled to Housing Benefit or the Housing Costs element of Universal Credit.

  • Education Maintenance Allowance (EMA)

    Education Maintenance Allowance (EMA) is a scheme for people studying or permanently resident in Wales, Scotland and Northern Ireland. The scheme is now closed in England.

  • Employer Supported Childcare (Childcare Vouchers)

    If you are working, you might get help with childcare costs through Employer Supported Childcare. It is up to your employer to decide whether they want to offer Employer Supported Childcare or not.

  • Employment and Support Allowance (ESA)

    Employment and Support Allowance is money for people who have limited capability for work because of their sickness or disability but do not get Statutory Sick Pay. There are two types: income-related Employment and Support Allowance and contributory Employment and Support...